Shipping policy
1. Processing Time
All orders are processed and shipped within 48 hours of your purchase, excluding weekends and holidays. Once your order has been shipped, you will receive a confirmation email with your tracking information.
2. Shipping & Delivery
Once your order has been shipped, the estimated delivery time will depend on the shipping method you have selected and your location. To track your order and see the estimated arrival date, please use the tracking link provided in your shipping confirmation email.
3. Tracking Your Order
You can track your order status by clicking on the tracking link in your confirmation email. This link will provide real-time updates on the location and estimated arrival time of your package.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected. Any applicable customs fees, duties, and taxes are the responsibility of the customer and are not included in the shipping charges.
5. Delays
While we strive to ensure that your order arrives on time, please note that unforeseen circumstances (e.g., weather conditions, carrier delays, customs processing) may affect delivery times. We are not responsible for delays caused by the shipping carrier or any additional charges that may be incurred during the shipping process.
6. Shipping Destinations
We currently ship to the European Union only. If your location is not listed, please contact us at therestorehammer@gmail.com